Free booking helper

Build a dog groomer call script

Turn the facts about your dog into a short first-contact script, then ask the same core questions when comparing providers.

Your call or email outline

Keep the first contact clear

Hi, I'm looking to book a full groom for my dog, a medium dog with a curly or wavy coat. Do you currently accept dogs with this size and coat, and are you taking new clients? What does the service include, what price range should I plan for, and what could change that estimate? Could you also explain your vaccination or health-record requirements, drop-off and pickup process, drying and supervision setup, and what happens if a dog becomes too stressed to continue? What information would you like before recommending the right appointment?

Your inputs stay in this browser tab and are not sent to Dog Groomers US. Add exact medical, behavior, and coat-condition details in your own words—never hide a known safety concern.

What to say when calling a dog groomer

Lead with the service goal and the information that changes appointment fit: approximate size, coat, current coat condition, age, mobility, health instructions, and handling history. A salon cannot give a useful answer if it has to discover a known matting, bite, panic, or medical concern after the dog arrives.

Next, ask whether the provider accepts that type of appointment and is taking new clients. Confirm package scope, estimate range, possible extra fees, vaccination or record requirements, drop-off and pickup, drying, supervision, and what staff do when a dog cannot safely continue.

Use the same questions for every provider

A consistent script makes comparisons more meaningful. Record the actual answers instead of reducing the call to a star rating. A provider that is not a fit may still be responsible and transparent; the goal is to find the setup, skills, timing, and communication that suit your dog.

Continue with the 12-question comparison checklist, review the appointment preparation guide, or search for dog groomers near you.

When a call is not enough

Ask whether an assessment or introductory appointment is appropriate when coat condition, behavior, or health makes the service difficult to estimate. Contact a veterinarian—not a directory or booking tool—about new pain, illness, breathing problems, injury, or whether a medical plan is needed before grooming.